Our verdict
Cashflows is one of the stronger UK acquirers we work with - established, well-regulated, and genuinely service-led rather than a commodity processor.
Its standout traits are flexible settlement, a praised account-management team, and a willingness to support sectors many acquirers avoid. For businesses that want a payments partner to grow with, it's an easy provider to recommend.
What Cashflows offers
Card acquiring. A UK principal member of Visa and Mastercard, processing online, in person, and over the phone on its own cloud platform.
Online payments. A gateway with three integration paths - hosted checkout, direct API, and embedded checkout - plus Apple Pay, Google Pay, PayPal, and Click to Pay, with 3DS 2.2 as standard.
In person and remote. Ingenico and Castles card machines, a virtual terminal for phone orders, and pay-by-link.
Omnichannel and settlement. A unified portal across channels, plus Anytime Settlement - same-day, next-day, or 3-day payouts to suit your cash flow.
Beyond payments. Cashflows Advance (revenue-based funding), Account Updater for recurring billing, Direct Send payouts, and an AI-assisted Fast Onboarding tool.
Strengths
- Flexible settlement. Anytime Settlement (same-day, next-day, or 3-day) is a genuine differentiator for cash-flow-sensitive merchants.
- Strong account management. By far the most cited positive in reviews - named managers praised for responsiveness and going beyond standard hours.
- Established and regulated. Principal Visa/Mastercard member since 2011, FCA-authorised, Pollen Street Capital backed.
- Fast, transparent onboarding. An AI-assisted application with real-time status tracking.
- Genuinely omnichannel. One portal and unified reporting across online, in-store, and in-app.
- Appetite beyond the mainstream. In our experience Cashflows supports competitions, raffles, and game-of-skill operators that many acquirers decline.
Watch-outs
- No public pricing. Rates are quote-only - which is exactly where a broker helps you avoid an uncompetitive first offer.
- Underwriting matters. As with any acquirer, a minority of reviews cite account holds or closures; setting up correctly and via the right channel reduces that risk.
- Cashflows Advance is limited. The funding product needs limited-company status, six months trading with Cashflows, and £1,500+ monthly card turnover.
- Pricing transparency. Confirm rates, settlement terms, and any reserve before you sign - we help you do exactly that.
What customers say on Trustpilot
Cashflows holds 4.3 out of 5 across 119 reviews - Trustpilot's "Excellent" band, and stronger than most acquirers of its size.
The positives. Reviewers overwhelmingly praise the account-management team by name, easy onboarding (including for businesses new to gateways), fast settlement, and reliable day-to-day service - several reference multi-year relationships with no issues.
The negatives. A small minority report account holds or closures, which read as underwriting decisions rather than service failures. They're the exception, and the kind of friction a broker relationship helps you avoid by getting your setup right from the start.
Think Cashflows could be the right fit? We'll confirm it honestly, and aim to get you preferential rates rather than the standard offer.
Get preferential ratesWho Cashflows is best for
It suits omnichannel retailers and ecommerce businesses wanting flexible settlement and unified reporting, financial-services and insurance firms with recurring billing or payout needs, and partners and resellers building payments into their own offering. In our experience it's also a strong option for prize-competition, raffle, and game-of-skill operators that need an acquirer comfortable with their model. It's a weaker fit for sole traders seeking funding, or very small businesses below the card-turnover thresholds.
Pricing and approval
There's no published pricing - Cashflows quotes against your turnover and setup, with a tiered engine that adjusts rates to volume. Onboarding is fast and well-supported, and as a principal member it underwrites in-house. The headline rate rarely tells the whole story, so it's worth comparing the total cost before committing.
Why go through Merchant Advice
We're an independent broker, not an affiliate. If Cashflows is the right fit, we place you directly and push for preferential rates rather than the first offer - and help you get the setup right so your account is stable from day one. If it isn't the right fit, we'll say so and match you elsewhere, at no cost to you.